Shipping

US Domestic Shipping

Often we keep stock to a minimum and make your orders as they come in. Please expect 4-5 business days between order date and shipping day.

We typically ship with USPS, but may use Fedex at times to keep costs down. If you have any specific needs when shipping, please let us know and we will do our best to accommodate. We are happy to offer free shipping to domestic orders to all of our newsletter subscribers. To join our newsletter, click here.

International Shipping

While we do our best to send out orders promptly, please expect delays in International orders. We can do our best to track your orders, but often, we find, they are usually sitting on a vessel in the ocean, waiting to make their way past customs.

Returns and Exchanges

Exchanges and returns can be done within 10 days of receiving an item. Purchaser should email us for ship-to address and first return original item in original condition. Due to the size of our company (a one-woman studio), purchaser must pay additional shipping fees for exchanged or refunded item.

We inspect each object carefully that gets sent out, and do our best to deliver a beautiful product your way. Please keep in mind that because of the one-of-kind nature of leather, that colors are only approximations, and the individual texture of each hide is unique. There may be small scars, markings, and variation in pebbling.

If there’s a problem with the product you’ve received, please let us know ASAP so that it can be addressed case by case. We may ask for pictures of the item and the packaging for insurance purposes, depending on the nature of the issue.